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The 3 Relationships That Keep Great GCs in the Room

Master these three relationships and you'll thrive in the GC seat for years to come.

Authors

  • Heather Bollinger

    Sr. Manager, Virtual Events

    L Suite

Career & Brand Building

This piece draws on insights shared at The L Suite's May 7, 2026 session, "Thriving (and Surviving) as GC: Strategies for the CEO, Board & Outside Counsel Relationships," with panelists from Inflection AI, Sword Health, micro1, and Morrison Foerster. “Chatham House Rule” applied; no direct quotes attributed.

Most GCs don't get pushed out for legal mistakes.

They get pushed out because a relationship broke: usually one of three. The CEO stops including them in the room, the board stops trusting their judgment, or the outside counsel they inherited (or hired) makes them look bad at the wrong moment. Any one of those failures can shorten a tenure dramatically. Two of them happening at once is almost always terminal.

We recently spent an hour with three experienced in-house GCs and a leading outside counsel partner who collectively have seen the inside of more GC transitions than almost anyone in the market. The session was supposed to be about "thriving and surviving" as a GC. What it actually became was a candid conversation about the human, relational, sometimes-political work that nobody teaches you in law school. That determines, more than anything else, whether the job goes well or doesn't.

Here are the three relationships that decided it for the GCs in that room, and what they've learned about how to navigate them.

1. The CEO: Diligence the Person, Not the Role

The most overlooked move in a GC job search is the one that should be the most obvious: figure out whether you can actually work for this person.

Candidates spend hours diligencing the company: the cap table, the regulatory exposure, the litigation history, the equity terms. They spend almost no time diligencing the CEO. And the CEO is the relationship. You will report to them. You will deliver bad news to them. You will sit in a small room with them when something is on fire. If the relationship doesn't work, almost nothing else about the role matters.

The GCs we heard from approach this the same way: they treat the CEO interview process like dating. You are not trying to land the role. You are trying to figure out whether this person will hear hard things from you and incorporate them into their decisions, or whether they will quietly start excluding you from the room the first time you push back.

A few things they actually do:

  • Be a little provocative in the case study interview. Not unprofessional, just probing. Ask the harder question. Push back on an assumption. How the CEO and team respond to friction tells you more than any pitch deck ever will.
  • Talk to the board's VC investors before you accept. They will tell you where the CEO is on their journey, whether this is a first-time founder, what the founder's pattern is under pressure. They have no incentive to lie to you. They want you to take the job and not blow up six months in.
  • Ask to speak with the company's outside counsel before you sign. This one surprises people. But the outside counsel knows where the bodies are buried, and how they react to you tells you whether that relationship is going to be a tailwind or a headwind. If they're cagey, or warm-but-evasive, or sound exhausted, you have information.

If the outside counsel conversation comes back negative, that doesn't necessarily mean you walk away. It means you adjust the rest of the deal. Make sure something else in the package (comp, equity, scope) compensates for the relationship you're inheriting.

The dating analogy gets at something deeper: you are evaluating, not being evaluated. Most GCs flip the polarity here and become so worried about getting the offer that they stop listening to what the interviews are telling them about whether they should want it.

2. The Board: Earn the Relationship, Don’t Force It

Once you're in the seat, the board relationship has its own gravity, and it's a tricky one.

Because of how the GC role sits structurally–employee to the CEO, but counsel to the fiduciaries–you have a duty to the board that exists in tension with your reporting line. Most of the time, that tension is invisible. The CEO and board are aligned, you're doing your job, nobody has to choose. But the moments when they're not aligned are the moments that decide your tenure.

Things the GCs we heard from do differently here:

  • They set the expectation on day one. Before they even start, they tell the CEO: I work closely with you. I will report to you. But there will be times I have to be uncomfortable, and there will be times my duty to the board is going to surface. I want you to know that now, so it's not a surprise. This sounds simple. Most GCs don't do it. The result is that the first time the duty surfaces, it feels like betrayal to the CEO. The conversation on day one is much easier than the conversation in the middle of a crisis.

  • They resist building board relationships opportunistically. Early in your tenure, if you start working the room–texting individual directors, building rapport, having "just checking in" coffees–your CEO will notice. And it will read as undermining, even if you don't mean it that way. The consensus in our session was unanimous: don't try to manufacture the board relationship. Let it build naturally, through the actual work, and find your moment to deepen it during a real situation, whether it’s a contentious financing, a major legal issue, a moment where you genuinely need their input. Those moments earn you the relationship. 

  • They never waste a good crisis. Sometimes a structural problem in the company needs to change, whether it’s a reporting line that doesn't make sense, an outside counsel relationship that isn't working, or a board dynamic that's broken. The wrong time to push for the change is when it's a personal grievance. The right time is when there's a natural opportunity: a financing, a crisis, or a transition. 

And occasionally (rarely, but it happens) you'll have to take advice up to the board over the CEO's head. When that moment comes, you do three things: document your advice cleanly so there's a record, keep a short note to file showing the CEO accepted the risk, and be prepared that you may need to leave. The lawyers we know who handled this well didn't think of it as a confrontation. They thought of it as their actual job. Your client is the company, and the company's fiduciaries are the board.

3. Outside Counsel: Team Sport, Not Turf War

The third relationship gets the least attention and causes more GC headaches than the other two combined.

When you walk into a new role, you almost always inherit an outside counsel relationship that predates you. The CEO has been calling that partner for years. The board has worked with them on past financings. There is muscle memory in the system, and that muscle memory does not include you.

Most new GCs respond to this in one of two ways, both of which are wrong. Some try to take control by asserting authority: "Outside counsel issues should come through me." This usually fails. The CEO has a habit, and you are new. Authority claims this early read as territorial. Others go the opposite direction and just let the existing dynamic continue, telling themselves they'll fix it later. They rarely do.

The GCs who handle this well treat it as a team sport.

They don't fight the CEO's instinct to call outside counsel first. They work with outside counsel to make sure they get looped in – informally at first, then more structurally over time. They use cost as a lever at the right moments ("I can answer that for you for free instead of paying outside counsel's hourly rate") rather than asserting hierarchy. They make themselves more useful, faster, than the alternative.

The boardroom is where this relationship gets its sharpest test. When outside counsel is in your board meeting, are they making you look good, or making you look junior? Do they take notes, read the room, and debrief you afterward, or do they answer the directors' questions directly and leave you nodding along? If you're not confident, sitting there in the meeting, that your outside counsel will defer to you and elevate you, you have a bigger problem than the board meeting.

That problem is the relationship itself. The answer is usually that you need to change the relationship, the partner, or both. 

What These Relationships Have in Common

Notice what each of these requires.

The CEO relationship requires you to do the deep work before you sign. Then, once you're in, to subordinate your ego enough to make the person more successful, not yourself.

The board relationship requires you to set expectations before the tension surfaces. When it does, act on your duty cleanly, without drama, even if it ends the job.

The outside counsel relationship requires you to enter the existing system humbly, and to demonstrate value before claiming authority.

None of this is about legal skill. All of it is about emotional intelligence, self-awareness, and the discipline to do what is right for the company over what feels good in the moment. The GCs who last in the seat are not the ones who know the most law. They are the ones who have figured out how to navigate these three relationships in the right order: diligence the CEO before you sign, earn trust with the CEO and the board before you spend it, and treat outside counsel as a teammate rather than a competitor.

This work isn't taught anywhere. There's no CLE for it. Nobody tells you in your first interview that this is the part of the job that will actually decide whether you're still in the seat in three years. But we hear it consistently across our community: legal skill gets you the offer. Relationship skill is what keeps you in the room.

A Practical Place to Start

If you're considering a new GC role or just stepped into one, the highest-leverage thing you can do this week is talk to the CEO. Not about strategy, risk, or org structure. About them. What's the worst news they've ever received from a direct report, and how did they handle it? What's the pattern they fall into when things go wrong? Who do they call first when they're stuck?

We pulled together a one-page list of questions experienced GCs use to diligence CEOs before taking a role — and the questions they continue asking once they’re in the seat. Designed to be screenshot-able, shareable, and genuinely useful for your next interview prep or executive 1:1.